Welcome to our Help Center 👋

My Codes were Invalid For My Promotion, What Do I Do?

Written by Ken Moore
Updated 1 month ago

While we are cognizant of the fact that mistakes can be made from time to time, we also need to protect our buyer community experience against being provided with invalid deals. Invalid codes or an improperly prepared promotion results in dissatisfaction among our buyer community. 


To triple check and make sure everything is in place BEFORE your promotion is live, we have created a Pre-Promotion Checklist for everyone to go over. 

If you realize that there was a problem with the codes provided for your promotion the only course of action is to cancel the promotion and schedule a new blast with new valid codes.  

Did this answer your question?